SUSE正在招人啦!

2021年11月20日 阅读数:2
这篇文章主要向大家介绍SUSE正在招人啦!,主要内容包括基础应用、实用技巧、原理机制等方面,希望对大家有所帮助。


岗位名称:
linux

Professional Linux Service Engineer
git


我对这个岗位的理解:微信


解决Linux系统中的故障,包括linux应用服务和linux内核中的故障。
网络

  

   1.linux应用: 例若有时须要解决ssh sftp登陆不上的问题.app

 

   2.linux内核: 有时候要排查好比系统死机,网络不通,磁盘挂载不上,分析vmcore等问题,或者客户须要你的分析过程便于客户公关等,不过也不须要很是熟悉内核,问题实在搞不定,suse有大批后线工程师,kernel labs的工程师(通常是Linux kernel中的maintainer)一块儿来帮你解决,你也能够从中学到很多经验。ssh


应聘条件:不限 (不限学历 年龄 性别等)
ide


工做地点: 深圳(一周中有几天须要去东莞,有班车)
post


基本不加班(除非碰到紧急问题), 上班不打卡,其它福利到时候咨询HR.flex


如下是官方发布的岗位需求和公司介绍,若是对岗位有兴趣,能够直接发简历给我微信(微信号:googuu)或邮箱: huan.xie@suse.comui

来吧,来了一块儿搞事情 -:)


Role Description

We have an opening for a SUSE Professional Linux Service Engineer located in Shenzhen, China. This engineer is assigned to provide support our enterprise customers with post-implementation product support and is primarily responsible for the identification and resolution of SUSE related products.

The engineer will develop business relationships with the customer's technical and management staff, and support the customer by gaining first-hand knowledge of their system, configuration and business needs. The engineer will use this familiarity to accelerate response time to requests and ensure that solutions are tailored to meet customer expectation. The engineer's goals are to pro-actively help the customer avoid potential problems and maintain the environment of the required technology in an optimal and efficient manner. The engineer will be available to respond in a timely manner (defined in the contract) to any issues that may arise with the implemented technologies and will utilize resources within the company as needed to assist with these issues. An engineer will also listen to the needs of their customer for opportunity discovery and forward to the appropriate internal team (Sales, Services) for further development.

The engineer will need a broad mix of skills and, most importantly, the ability to work well with a structured yet dynamic environment. In addition, the PSE candidate should possess the ability to work well in highly charged situations, have strong teaming skills and the ability to provide outstanding customer service.

Technical skills and capabilities need to be balanced with very strong inter-personal skills to be able to work closely with our customer sand become their trusted advisors. This is an individual contributor role, reporting to the Customer Success Manager. Frequent travel to customers will be a requirement.


感谢百度翻译:

角色描述:

咱们有一个SUSE专业Linux服务工程师的空缺,位于中国深圳。该工程师被指派为咱们的企业客户提供实施后产品支持,主要负责SUSE相关产品的识别和解决。


工程师将与客户的技术和管理人员创建业务关系,并经过得到客户系统、配置和业务需求的第一手知识来支持客户。工程师将利用这种熟悉程度来加快对请求的响应时间,并确保解决方案可以知足客户的指望。工程师的目标是积极地帮助客户避免潜在的问题,并以最佳和高效的方式维护所需技术的环境。工程师将可以及时(在合同中定义)对所实施技术可能出现的任何问题做出回应,并根据须要利用公司内部的资源来协助解决这些问题。工程师还将倾听客户对机会发现的需求,并将其转发给适当的内部团队(销售、服务)进行进一步开发。


工程师须要普遍的技能组合,最重要的是,可以在一个结构化但动态的环境中工做。此外,PSE候选人应具有在高度紧张的环境下工做的能力,具备较强的团队合做能力和提供卓越客户服务的能力。


技术技能和能力须要与很是强大的人际技能相平衡,以便可以与咱们的客户密切合做,并成为他们值得信赖的顾问。这是一个单独的贡献者角色,向客户成功经理报告。常常出差是一项要求



Key Responsibilities

  • Be able to articulate the key values of SUSE products, solution and strategy

  • Form strong business relationships with the customers at various levels of the organization

  • Troubleshoot and provide accurate and timely resolution to customer issues. Serve as customer advocate within the group by facilitating escalation of issues through appropriate internal organizations

  • Pro-actively identify issues by becoming familiar with customer's technical and business environment while providing recommendations for resolution to these issues

  • Prevent customer issues by reviewing their environment regularly, report and correct issues per customer requirements

  • Share knowledge by writing technical documents and pro-actively sending helpful technical information to customer (upcoming patches, technical news, etc)

  • Document and communicate work performed in provided systems and document as requested

  • Assist in the implementation of SUSE Solutions in line with specific Consulting engagements

  • Interact with the existing Support team as required to meet the customer needs and always in a friendly and professional manner.

  • Good communication skills in both Chinese and English, written and spoken.

  • A willingness and ability for travel to work at customer locations where required


Qualifications and Skills

  • Proven technical skills in delivering Linux solutions in one or more of the following:

    • SUSE Linux Enterprise Server

    • SUSE Manager

    • SUSE Enterprise Storage

    • SUSE Open Stack Cloud

    • SUSE Docker

    • Kubernetes/Container

  • Exceptional written and verbal communication skills

  • Excellent interpersonal skills

  • Proven ability to work independently and take initiative

  • Position requires flexibility and capacity to work across a variety of activities within a matrix and virtual organizational framework.

  • Ability to appropriately handle tense/stressful customer situations regarding service outages and issue resolution.

  • Strong Analytical and problem-solving skills.

  • Extensive experience in high-tech or software company

  • Advanced computer skills in MS Office plus corporate applications

  • Bachelor’s Degree and/or Applicable Experience

  • May at times be required to work outside of standard business hours


SUSE, the world’s largest independent open source software company, powers digital transformation with true open source technologies for the enterprise that simplify, modernize and accelerate traditional, cloud and edge solutions. SUSE collaborates with partners, communities and customers to deliver and support solutions that enable mission-critical business outcomes. SUSE’s container and cloud platforms, software-defined infrastructure, and artificial intelligence and edge computing solutions allow customers to create, deploy and manage workloads anywhere – on premises, hybrid and multi-cloud. For more information, visit www.suse.com.


感谢百度翻译:

SUSE是世界上最大的独立开源软件公司,为企业提供真正的开源技术,简化、现代化和加速传统、云和边缘解决方案,为数字化转型提供动力。SUSE与合做伙伴、社区和客户协做,提供和支持实现关键业务成果的解决方案。SUSE的容器和云平台、软件定义的基础设施、人工智能和边缘计算解决方案容许客户在任何地方建立、部署和管理工做负载—本地、混合和多云。更多信息,请访问www.suse.com。


本文分享自微信公众号 - 相遇Linux(LinuxJeff)。
若有侵权,请联系 support@oschina.cn 删除。
本文参与“OSC源创计划”,欢迎正在阅读的你也加入,一块儿分享。